Dear valued clients,
Our business is continuing to operate as we navigate the current COVID-19 situation,
and we are adapting our operations by practicing social distancing, and reiterating the
practices of good hygiene, like frequent hand washing, providing hand sanitizer and
gloves for the moving crews. We are also offering virtual onsites for current/ future
clients during the current situation. We will do our best to keep our current clientele
informed of any changes to current/ future moves.
As our client, your safety and health is our #1 priority during this state of emergency.
Please consider the following guidelines to prepare for your move with us:
⚠ADVICE FOR CLIENTS REGARDING SETTING UP CONDITIONS FOR A MOVE:
• Upon our arrival, please have your residence/ office/ items as ready as possible
(cleaned/ sanitized and ventilated in advance) for the removal of your items.
• It is recommended that you/ your representatives will keep, at a minimum, 6 feet of
distance from our crew. Our crew members will keep, at a minimum, 6 feet of distance
or more at the time of service.
• You will assure continuous ventilation of the spaces we work in at all times.
• Please provide dedicated bathroom(s), equipped with soap and paper towels for our
⚠LIMITATION OF LIABILITIES OF MOVING COMPANIES AND THEIR RIGHT TO
CANCEL WORK (NATIONAL LOCAL MOVES):
The Government has stated it is or will be implementing (as yet) measures to combat
the spread of the virus. Such measures in place might impact our ability to provide
services to you (including but not limited for us having to suspend or cancel in full the
services) or the virus otherwise affects our ability to fulfill your relocation. This may
place us in a position where we will not be able to accept any ability for any losses that
may arise and we limit our liability accordingly. We are keeping the matter under careful
review and will ensure that all customers are advised of any developments that may
affect fulfillment of contracted services.
As our team at Homegrown Moving Company has been following updates, we are
choosing to work with & adhere to the guidelines set forth by health officials and
authorities. We want to do our part in mitigating the impact and spread of COVID-19 to
the businesses and communities we serve, and we are implementing the following
strategies to do so:
We have discussed with our team members what to do in the scenario that anyone is
experiencing symptoms or may have been exposed to the virus. We have an
understanding among ourselves to be transparent if somebody's not feeling good or
may have been exposed. We understand the need to self quarantine for the proper
amount of time, if this occurs, to avoid any further spread. In turn, we ask the same from
our customers. In the event that you are feeling sick or may have been exposed, we are
happy to make arrangements for another move date.
Use of examination gloves: Our teams will wear examination gloves while servicing
moves as an additional hygiene measure and self protection. Gloves will be discarded
after each move.
Due to the high demand of masks, we are unable to provide them at the moment, but if
you would like masks to be provided for your move, please provide them and we can
Our team will also have hand sanitizer, and we ask that they are allowed to use a sink
or water source to wash their hands when available.
Social distancing: Upon arrival to our customers' homes or offices, team members will
follow the protocol of social distancing, allowing 6' between team members and you, our
customer. We have always valued the professionalism and respect that accompany an
introductory handshake, however during the COVID-19 outbreak, we ask that our
customers understand for safety purposes that we will refrain from shaking hands or
making physical contact.
Proper ventilation: In move settings when available, we request that our customers
open outside doors and/or windows to increase air circulation.
All of the above will be effective immediately and remain in place until April 20th, until
we can reassess the situation and make further announcements.
We strive to continue to practice CDC/ Federal / State/ WHO (World Health
Organization) guidelines for health and safety to prevent contagion in our community.